Silentale is a service just launching their public beta that wants to help you keep track of all your contacts and interactions with those contacts. They are apparently calling themselves he “Dropbox for communications,” collecting and storing your contacts’ information and messages in the cloud for you.
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Contacts
Silentale connects with all of your social networking and communications accounts, including email, Facebook, Twitter, Google Apps, and more. It pulls in all the information available about your contacts. This isn’t just limited to your followers, friends, or address book. It looks at those locations as well as who you have actually been talking to. This is similar to how Gmail handles your contacts, storing them all, but allowing you to separate and refine. It also combines your contacts across your social networks, creating one entry with all the relevant data.
Messages
Silentale attempts to create a complete history of all of your messages. This includes things like emails, tweets, and Facebook messages. It will even include attachments. This gives you one interface to access all of your messages. View them in full, link to the particular message on the external service, open attachments, links, and open up contact details.
Search
This is probably the most important piece of the puzzle. What good would all this data be without a robust search engine behind it? Silentale makes it easy to search for specific contacts and locate conversations you’ve had with those contacts. Locate meeting information, directions, documents, and other data without having to remember where it was originally posted. You can even do more involved searches using the advanced search operators.
Silentale is being compared to other services like Gist and Socialwok, but is really not as involved as those. Gist collects your contacts’ information, but is more focused on learning information about those contacts and their activities, not simply what you have discussed with them. Socialwok is about project management and collaboration. They do share the general use of trying to keep track of what’s going on in your social media world, though. It will be interesting to see how they ineract in the future.
Silentale offers a free account that limits you to 6-months of history and 5 services, but is offering free premium accounts until May 31st.